FAQs

1. What products does Royal Lush Beauty offer?

We offer a wide range of beauty products, including high-quality makeup, luxe glitter lip products, skincare essentials, innovative beauty gadgets, and accessories designed to elevate your beauty routine.

2. Are your products suitable for all skin types?
Yes, we prioritize inclusivity and ensure that our products are designed to suit various skin types, tones, and concerns. For specific guidance, feel free to contact our customer service or consult with our expert beauty stylists.

3. Do you ship internationally?
Absolutely! We provide worldwide shipping, so you can enjoy Royal Lush Beauty products no matter where you are. Shipping fees and delivery times may vary depending on your location.

4. How long does shipping take?
Shipping typically takes between 3-10 business days, depending on your location and the selected shipping option. You’ll receive a tracking number once your order is dispatched to stay updated.

5. What is your return and exchange policy?
We accept returns and exchanges on unused, unopened items within 14 days of delivery. Due to hygiene reasons, certain items like makeup and skincare may not qualify unless they arrive damaged or defective. Please refer to our Return Policy for complete details.

6. Are your products cruelty-free?
Yes, we are committed to ethical beauty. All our products are cruelty-free, and many are vegan-friendly as well. Product details specify additional certifications.

7. How can I track my order?
Once your order is shipped, you will receive a tracking number via email or text. You can use this number to monitor your order's progress until it arrives.

8. Do you offer discounts or promotions?
Yes, we frequently run special promotions and seasonal sales. Subscribe to our newsletter or follow us on social media to stay updated on the latest deals.

9. Can I cancel or modify my order?
You can cancel or modify your order within 24 hours of placing it. After this period, the order will be processed, and changes may not be possible. Contact our customer service team immediately for assistance.

10. Do you offer gift cards?
Yes, we offer digital gift cards that make the perfect present for beauty enthusiasts. They’re available in various denominations and can be used on all products in our store.

11. How can I contact customer support?
Our customer support team is available 24/7 to assist you. You can reach us via email, live chat on our website, or through our social media channels.

12. Can I pick up my order in-store?
Yes, we offer a convenient pick-up option at our physical location. Select "In-Store Pickup" at checkout, and we’ll notify you when your order is ready.